We do not share your personal information with third parties for their promotional purposes.
- We will not give personal information to advertisers;
- We do not tolerate spam;
- You may occasionally be notified by email of announcements from HardwareTools; you may opt out of these announcements at any time by using the unsubscribe link contained in each email announcement.
Information we collect
Our main purpose in collecting personal information is to provide you with an enjoyable, customized, and efficient experience on our Site. It is our policy to never willfully disclose any personal information about our registered users to the general public without their consent. HardwareTools collects information from you when you register and conduct certain activities on the Site. We collect your full name, valid telephone number, contact/billing information, email address, and shipping address. Most of this information is collected only when you decide to become a seller on the site. Each Member must create a unique user id and password. We also provide you the opportunity to create a profile on the Site, which, depending on your preferences can be public or private. Please note that any information you select to provide in your public profile or via other public areas of the Site can be viewed and used by other Members of these forums to send you unsolicited messages. HardwareTools is not responsible for the personal information users’ elect to disclose in public forums and we encourage you to use discretion.
When you elect to email a friend about the Site, we request their email address to fulfill your request. We use this third party personal information to send this one time email and for no other purposes. In the event that you select to import your contacts, we shall not store your password but shall access your information specifically for the purpose of updating your address book. We do not use the third party personal information of your contacts that you store in your account for any promotional purposes, or any purpose not explicitly requested by you.
We post testimonials on the Site. These testimonials include users’ names. We obtain users’ permission prior to posting testimonials on the Site. We are not responsible for the personal information a user elects to share within their testimonial. If you wish to update or delete your testimonial, you can contact us at [email protected]
We collect some information from your browser. This includes your IP address and the name of the page you requested. This information helps us to diagnose problems with our servers and administer the Site. Basically, your IP address helps us in identifying you and your specific needs.
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our Site. We do [not] tie the information gathered to our Customers’ or Users’ personal information.
How is my information used?
The information collected from HardwareTools Members is used to improve product offerings, customize our Site’s content and layout, and for marketing and statistical effort. Occasionally, we will send you emails about our new services or promotions. You can always opt-out of receiving any information from us by updating your account preferences in your account or by using the unsubscribe link contained in each email. To change access, delete, or modify any of your personal information can be accomplished by logging into your account on the Site. We do reserve the right to send users service and notification emails, which are considered a part of your account; given that these messages are not promotional in nature, you generally cannot opt-out of account notifications without deleting your account.
Who will see my personal information?
Our number one priority is to keep your personal information private and confidential. We will not willfully disclose your personal information to third parties. And we will not rent or sell your personal information to anyone. However, certain personal information will be made available to others in the process of using our Site. This information includes:
- Other visitors to our Site may view your user ID, rating, city, profile (which includes multiple fields you may elect to fill out or leave blank), and other items you have for sale;
- In order to complete the transaction, the buyer and seller are provided with each others email and postal address;
- When making an offer, the seller can view your user ID, rating and your city.
Of course, once you provide personal information to a buyer or seller on our Site, HardwareTools has no control over how that information is used by the other individual. You should discuss any privacy concerns you may have with any individual you meet through our Site, as the only protection you will have is whatever terms you agree to directly with the other individual.
HardwareTools will disclose your personal information to others under the following circumstances:
- You consent to share the information;
- To law enforcement where a formal request has been made such as in responding to subpoenas, court orders or legal process;
- Your actions on our Site are, or appear to be, in violation of the Terms of Service and disclosure of this information will assist in efforts to enforce the Terms of Service;
- You post a listing, which HardwareTools believes in its sole discretion, may create liability for HardwareTools and disclosure of this personal information may minimize or eliminate its liability.
- To our service providers: we employ the services of a third party payment processor on the Site to fulfill payment when a purchase is executed. Messages sent between buyers and sellers on HardwareTools may be shared with the third party payment processor in the event of a purchase dispute. This third party isn’t authorized to utilize your personal information for any other purposes.
Nothing in this Policy shall limit, prohibit, or otherwise deny the ability of HardwareTools to (1) transfer, assign, or sell its assets, including, without limitation, the assets of our Site, to a third party or (2) dispose of its assets in any manner through bankruptcy or similar proceeding. HardwareTools also makes no representations regarding, and disclaims all liability arising out of, or related to, the accuracy or completeness of the information it collects and discloses through our Site. In the event of a business transfer of assets, which could include your personal information, we shall notify you by email or by a notice on the Site of any significant changes to the information practices governing your personal information.
Minors (those under the age of 18) are not eligible to use HardwareTools unless they use our Site through a parent or guardian who is a registered Member of HardwareTools.
We go to great lengths to protect all of your information on our Site. In order to help us maintain the security of your personal information, we ask that you do not share your password with anybody. Sharing this information could put you and your rating as a buyer/seller at risk. If you lose control of your password or you think that somebody has obtained unauthorized access to your account, immediately change your password. Please contact us at [email protected] if you have any questions.
We employ industry accepted standards in protecting your personal information during your use of the Site and have established physical and electronic safe guards to protect your information.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the internet or method of electronic storage is 100% secure. We cannot and do not guarantee that your information will not suffer unlawful or unauthorized destruction, loss, alteration, disclosure or access. By using our Site, you acknowledge these risks.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you use a bulletin board, blog, or chat room on this website, you should be aware that any personal information you submit there can be read, collected, or used by other members of these forums, and can be used to send you unsolicited messages. We are not responsible for the personal information that you choose to submit in these forums. To request removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The Site contains links to other web sites. HardwareTools is not responsible for the privacy practices or the content of these other web sites. You will need to check the policy statement of these others web sites to understand their policies. If you access a linked site, you may be disclosing your personal information. HardwareTools is not responsible for the personal information you may disclose by accessing other web sites through Site links.
Behavioral Targeting / Re-Targeting
You can log in to our Site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on the Site to your Facebook profile page to share with others within your network.
Social Media Widgets
EU Data Subject Rights
Lawful Grounds. If you reside in the European Economic Area or Switzerland (collectively the “EU”), we rely on the following lawful grounds under the General Data Protection Regulation (“GDPR”) to process (collect, store, and use) your personal data: (a) it is necessary for the performance of a contract with you; (b) our or a third-party’s legitimate business interest; or (c) your consent.
Data Transfer Notice. We are located in the United States and transfer your personal data for processing in the United States. We make the transfer to the United States in the absence of an adequacy decision because it is necessary for the performance of a contract with you, or with your explicit consent.
Individual Rights and Data Subject Requests. We provide you tools to change access, delete, or modify any of your personal information by logging into your account on the Site. You may also contact us at [email protected] to request access to, transfer of, and rectification or erasure of your personal data, or restriction of processing, or to object to processing of your personal data. Please specify the nature of your request and the information that is the subject of your request. We may require you to submit additional information necessary to verify your identity and status as an EU data subject. We will respond to your request within 30 days.
If we are processing your personal data based upon the lawful ground of your consent, you have the right to withdraw your consent for such processing at anytime without affecting the lawfulness of processing based on consent before it is withdrawn. To withdraw consent, email us at [email protected]